Order
To place an order, please read and sign the agreement
form below, and send in with a filled out "Intellectual
Property Rights Form" (this is required by law
for copyright reasons).
Media Agreement
- Payment terms - CDBroker accepts credit cards,
Money Orders, Cashier's Checks, and personal checks.
CDBroker requires half payment to start processing your
order, and final payment prior to shipping. If final
payment is not received, the product will not ship and
will be subject to a storage fee of $50/month. If you
plan to make final payment in the form of a personal
check, your product will not ship until the check clears.
By entering into this agreement you understand that
you are responsible for payment of all quoted costs,
including shipping. If an order is cancelled prior to
the start of manufacturing, a refund will be issued
back to client in the form of original payment. Refunds
issued via credit card, will be subject to a a 3.5%
processing fee, will apply to both the initial payment
and the refund.
- Printing - CDBroker always recommends a matchprint
proof prior to any paper printing, and will not be held
responsible for color variations in the final product
that were not specified by pantone colors or for which
no matchprint was requested. Electronic proofs will
be provided for you to approve the content and placement
of elements on the CD or DVD. Electronic proofs are
NOT meant to be color proofs. If you require specific
colors on your disc, you must specify pantone numbers
for those colors. CDbroker will not be responsible for
colors not specified by pantone numbers. CDbroker is
not responsible for proofing or editing client artwork;
CDBroker is not responsible for any undesired content
or errors in the final product that was in a proof,
even if errors in the proof were not generated by the
client. The client is responsible for the proper layout
of all paper inserts and media printing. All approvals
must be made in an e-mail or other writing for documentation
purposes. We cannot accept conditional approvals.
- Deadlines - CDBroker will work with you to
hit your deadline, however, because other vendors are
involved in the manufacturing process, and because delays
resulting from faulty client art/media may arise, CDBroker
cannot guarantee a deadline. In the event that you require
expedited service, for an additional rush charge, CDBroker
guarantees that product will ship on specified date.
However, CDBroker is not responsible for the actions
of its shipping vendors. For instance, if CDBroker ships
your product overnight with Fed Ex and your product
arrives in 2 days, CDBroker will not be held responsible.
- Product Guarantee - CDBroker guarantees the
functionality of all pressed media, and that replicated
discs will be exact copies of the original client supplied
master. CDBroker also guarantees that your product will
be assembled correctly and professionally. CDBroker
guarantees that all print will be free of defects, and
will replace (free of charge) defective print. CDBroker
is not responsible for comprimised print quality resulting
from client-provided design flaws, such as low resolution
images or disc art created in Photoshop or other non-vector
software. Art files provided by the client should be
at least 300 DPI, CMYK, and with 1/8 inch bleed. All
fonts should be included, and pantone colors should
be specified where desired. All proofs approved by the
client are considered final. CD Broker is not responsible
for loss or damage to your product sustained during
shipping. Should a claim arise, CDBroker will assist
in filling a claim with the carrier, however in some
instances a full recovery of costs is not possible.
Your master will be given an initial test for "uncorrectable
errors". It is possible that we will need a new master
from you if your masters has too many errors. Please
make sure that your master is burned at as slow a speed
as possible (preferably 1x). If your disc exceeds 650MB
of data, you may be asked to sign a waiver releasing
the plant from errors occurring at the end of the CD.
Your customer representative will notify you if this
applies to your job.
- Manufacturer's IDs -- Pressed products will
have small text on the media specifying the manufacturing
plant and job ID (on the inside ring of the bottom of
the disc). Your project name may be used in this description
as a unique identifier. CDBroker is not responsible
for any abbreviations of your project name.
- Overruns - CDBroker will not charge the client
for overruns. CDBroker guarantees the exact number of
units ordered and the agreed upon price.
- Nudity, Language, Adult Content - If your
print will contain nudity, explicit language, adult
material, or content that may be considered offensive,
you must notify your CDBroker representative as soon
as possible, as some of CDBroker vendors have stringent
policies and it is important that your representative
is aware of your content prior to selecting vendors.
- Copyright - You must own the copyright, or
have a valid license agreement, for all content being
replicated. You will be asked to sign an IPR ("Intellectual
Property Rights) form.
- Communication - Your CDBroker representative
is your liason and representative during the manufacturing
process. You will not be able to speak with any of the
vendors involved, other than CDBroker.
- Extra Charges - Electronic art files received
from clients are considered to be in final form. Changes
and corrections made to electronic files after receipt
by CDBroker will be subject to a $50/hour fee, with
a $25 minimum.
I have read the above terms and I understand and accept
them.
Client ___________________________________________
Job name ___________________________________________
Date ___________________________________________
